Shipping and payment terms

We ship our products by DHL, UPS, DPD or GLS. Larger shipments will be shipped by truck freight delivery.

Shipments are limited to delivery addresses in Germany, Austria, Belgium, Luxembourg, Netherlands, France, Italy, Poland, Spain, United Kingdom, Switzerland and Liechtenstein. For delivery addresses not explicitly mentioned here, we ask commercial customers to contact us for individualized quotations.

You may choose from the following payment options: advance payment (bank transfer), by invoice (up to 1500,- €), cash on pick-up, Amazon Pay or PayPal.

For orders from Switzerland and shipments to Switzerland, the only available payment option is advance payment by bank transfer. Please accept our apologies for this inconvenience. Our customers in Switzerland may use the services of MeinEinkauf AG ( https://meineinkauf.ch/ ) to simplify handling and shipping procedures.

Transport cost

For shipments within Germany, we charge 6,90 € per order.

From the order value of 90,- € we ship free within Germany.

For express shipments within Germany, we charge 50,- €.

All our transport cost :

Up to 90,- € order value within Germany = 6,90 €

Over 90,- € order value within Germany = free

Express delivery within Germany = 50,- €

Freight delivery by truck foreign countries (explicitly mentioned at the item description) = 100,00 €

Shipping INB system plates:

0 - 150 kg = 150 €

150,01 - 250 kg = 165 €

250,01 - 500 kg = 180 €

500,01 - 750 kg = 205 €

750,01 - 1100 kg = 265 €

1100,01 - 1350 kg = 395 €

1350,01 - 1600 kg = 430 €

1600,01 - 2200 kg = 465 €

2200,01 - 2350 kg = 595 €

2350,01 - 2450 kg = 600 €

2450,01 - 3300 kg = 615 €

3300,01 - 3850 kg = 705 €

3850,01 - 4500 kg = 790 €

4500,01 - 5000 kg = 875 €

5000,01 - 6000 kg = 955 €

6000,01 - 7999 kg = 1405 €

7999,01 - 9999 kg = 1530 €

9999,01 - 13999 kg = 1765 €

13999,01 - 17499 kg = 1975 €

17499,01 - 18999 kg = 2095 €

18999,01 - 24000 kg = 2430 €

24000,01 - optional kg = on request

International Shipping:

Zone 1 (Austria, Belgium, Denmark, Luxembourg, Netherlands, France, Italy, Poland, Spain):

from 0,01 € shopping cart value = 19,90 €

from 150,00 € shopping cart value = 25,90 €

from 400,00 € shopping cart value = 27,90 €

from 600,00 € shopping cart value = 39,90 €

from 750,00 € shopping cart value = 46,90 €

from 1000,00 € shopping cart value = 66,90 €

from 1500,00 € shopping cart value = 71,90 €

from 3000,00 € shopping cart value = 161,00 €

Zone 2 VAT free (Switzerland, Liechtenstein, United Kingdom):

from 0,01 € shopping cart value = 21,00 €

from 150,00 € shopping cart value = 29,50 €

from 400,00 € shopping cart value = 37,90 €

from 600,00 € shopping cart value = 42,50 €

from 750,00 € shopping cart value = 50,50 €

from 1000,00 € shopping cart value = 55,00 €

from 1500,00 € shopping cart value = 65,00 €

from 3000,00 € shopping cart value = 140,00 €

Important notice:

We ask you to check your ordered items for transport related damages on delivery and to let the transport service driver confirm this damage. Please inform DIV-Pumpen immediately afterwards about discovered transport related damages. This request does not have any influence on your warranty rights, but you may assist us in stating our request for reimbursement to the transport service.

If you should want to send ordered goods back to us, please inform us prior to this step by E-Mail, Fax or phone. Your warranty rights are not being restricted by this request.

We thank you in advance for your assistance.

e-mail: info@div-pumpen.de
phone: +49-5752-92 96 942
fax: +49-5752-92 95 452